Career Opportunities

Open Positions

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Position Summary

Esperanza is a faith-based organization committed to strengthening the Hispanic community through a variety of programs and services, focused primarily on community development, capacity building, workforce development; education; and advocacy. Through our work, we strive to follow the biblical mandate to serve “the least of these” by equipping and empowering Hispanic communities for advancement. To carry out our mission successfully, we rely on a diverse and talented group of individuals united by a common commitment to the core values of faith, integrity, and excellence.

Guided by these core values Esperanza Arts Center will touch the lives of, and foster positive social change in, the Hunting Park neighborhood and the Latino community through the arts. We offer an exciting, dynamic, and rewarding work environment where we commit to fostering the professional development of our staff and value the contributions of each team member.

An integral part of the Esperanza Arts Center team, Production Assistants perform activities such as set-up, installation, tech-runs, stage changes, strike/break down, and other onstage and backstage operations required to run a variety of productions in a broad spectrum of disciplines. Production Assistants also act as a point of contact between Esperanza and the artist or client using the theater.

Esperanza Arts Center programs represent diverse traditions, disciplines, and backgrounds, and take place in performance and presentation spaces ranging from 100 to 800-seats. You are part of a team whose goal is to ensure a positive, professional, memorable, and meaningful experience for all visitors through exemplary, well-managed productions and well-maintained facilities.

Essential Functions

  • Clean the stage and theater spaces at the beginning of a work-shift or event and the restoration of the stage at the end of a work-shift or event;
  • Set the stage and execute changes in accord with stage plots and tech riders under the direction of the Production & Facilities Manager;
  • Operate theatrical equipment following training;
  • Other duties as assigned.

Knowledge, Skills, and Abilities

  • Understanding of Esperanza’s mission, goals, and objectives and ability to work independently with a high level of energy and contribute as part of a larger team;
  • Personal qualities of integrity, credibility, and a commitment to and passion for Esperanza’s mission;
  • Able to work without supervision and function effectively under time pressure;
  • Interest in the performing arts representing a wide spectrum of cultures;
  • Proven ability to consistently work well with others, demonstrating at all times respect for diverse constituencies and within the cultural and arts landscape of Hunting Park, the Philadelphia region, and beyond;
  • Related theater or performing arts venue experience a plus.

Minimum Education

High School Diploma or GED

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee will frequently stand; climb; walk; sit; use hands to finger, handle, or feel objects, tools or equipment; reach with hands and arms; balance; talk or hear. The employee will occasionally climb stairs; stoop; kneel; crouch or crawl.
  • The employee must lift and/or move up to 50 pounds, push/pull, and lift tables, chairs, boxes, and temporary/mobile signage.
  • Operate standard office equipment; frequent keyboarding; some desktop computer work.
  • Specific vision abilities required by the job include frequent reading and close vision; distance vision; color vision; peripheral vision; depth perception; and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Noise level in the work environment is usually moderate, certain performances may create loud sounds during the event.
  • Work is primarily indoors, with occasional outdoor productions.
  • Must work non-traditional hours based on performance schedule needs.

Interested candidates should email a resume and brief cover letter to: jobs@esperanza.us. Please indicate Production Assistant on the subject line.

Position Summary

Esperanza is a faith-based organization committed to strengthening the Hispanic community through a variety of programs and services, focused primarily on community development, capacity building, workforce development; education; and advocacy. Through our work, we strive to follow the biblical mandate to serve “the least of these” by equipping and empowering Hispanic communities for advancement. To carry out our mission successfully, we rely on a diverse and talented group of individuals united by a common commitment to the core values of faith, integrity, and excellence.

Guided by these core values Esperanza Arts Center will touch the lives of, and foster positive social change in, the Hunting Park neighborhood and the Latino community through the arts. We offer an exciting, dynamic, and rewarding work environment where we commit to fostering the professional development of our staff and value the contributions of each team member.

An integral part of the Esperanza Arts Center team, Ushers provide exceptional customer service to all patrons, visitors and guests at Esperanza Arts Center’s performance venue, Teatro Esperanza. This highly visible position creates and maintains a customer-friendly welcoming environment.  Ushers greet, provide directional and seating assistance and maintain the safety of all guests and visitors. As the first line of interaction with our Guests, the ushers are responsible for collecting admission tickets and passes, showing Guests to their seats, handing out playbills, stuffing programs, searching for lost articles, and providing Guests with directions.

Esperanza Arts Center programs represent diverse traditions, disciplines, and backgrounds, and take place in performance and presentation spaces ranging from 100 to 800-seats. You are part of a team whose goal is to ensure a positive, professional, memorable, and meaningful experience for all visitors through exemplary, well-managed productions and well-maintained facilities.

Essential Functions

  • Greets visitors and directs patrons to their seats;
  • Distributes playbills to Guests;
  • Stuffs programs with marketing materials and/or program information;
  • Answers questions about programs, the theater, and Esperanza;
  • Enforces house rules;
  • Presents a calm demeanor that deters people from engaging in disruptive conduct while encouraging positive interaction with guests;
  • Oversees an assigned area, inspecting cleanliness and maintaining proper seating arrangements;
  • Provides assistance with Guests’ special needs, including helping those with wheelchairs;
  • Guides Guests to exits or provides other instructions or assistance in case of emergency or evacuation;
  • Settles seating disputes or helps resolve other Guest concerns;
  • Searches for lost articles;
  • Other duties as assigned.

Knowledge, Skills, and Abilities

  • Understanding of Esperanza’s mission, goals, and objectives and ability to work independently with a high level of energy and contribute as part of a larger team;
  • Personal qualities of integrity, credibility, and a commitment to and passion for Esperanza’s mission;
  • Exemplary communication skills, exhibiting a high degree of comfort working with K-12 children and their families, and audiences of diverse backgrounds;
  • Persuasive, passionate, and articulate advocate of arts and culture;
  • Proven ability to consistently work well with others, demonstrating at all times respect for diverse constituencies and within the cultural and arts landscape of Hunting Park, the Philadelphia region, and beyond;
  • Fluency in Spanish and English preferred;
  • Theater or performing arts venue experience a plus.

Minimum Education

High School Diploma or GED

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to stand for significant periods of time; as well as walk; sit; use hands to finger, handle, or feel objects, tools or equipment; reach with hands and arms; balance; talk or hear. The employee will frequently climb stairs; stoop; kneel; crouch or crawl.

  • The employee must occasionally lift and/or move up to 30 pounds, push/pull, and lift tables, chairs, boxes, and temporary/mobile signage.
  • Operate standard office equipment; mobile and desktop computer work.
  • Specific vision abilities required by the job include frequent reading in dim light and close vision; distance vision; color vision; peripheral vision; depth perception; and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Noise level in the work environment is usually moderate, certain performances may create loud sounds during the event.
  • Work is primarily indoors, with occasional outdoor productions.
  • Must work non-traditional hours based on performance schedule needs.

Interested candidates should email a resume and brief cover letter to: jobs@esperanza.us. Please indicate Usher on the subject line.

Position Summary

Esperanza is a faith-based organization committed to strengthening the Hispanic community through a variety of programs and services, focused primarily on community development, capacity building, workforce development; education; and advocacy. Through our work, we strive to follow the biblical mandate to serve “the least of these” by equipping and empowering Hispanic communities for advancement. To carry out our mission successfully, we rely on a diverse and talented group of individuals united by a common commitment to the core values of faith, integrity, and excellence.

Guided by these core values Esperanza Arts Center will touch the lives of, and foster positive social change in, the Hunting Park neighborhood and the Latino community through the arts. We offer an exciting, dynamic, and rewarding work environment where we commit to fostering the professional development of our staff and value the contributions of each team member.

An integral part of the Esperanza Arts Center team, Guest Service Associates provide exceptional customer service to all patrons, visitors and guests at Esperanza Arts Center’s performance venue, Teatro Esperanza. This highly visible position creates and maintains a customer-friendly welcoming environment, handling sales and distribution of tickets and addressing box office-related issues with Teatro Esperanza guests during live events.

Esperanza Arts Center programs represent diverse traditions, disciplines, and backgrounds, and take place in performance and presentation spaces ranging from 100 to 800-seats. You are part of a team whose goal is to ensure a positive, professional, memorable, and meaningful experience for all visitors through exemplary, well-managed productions and well-maintained facilities.

Essential Functions

  • Handles day-of ticket and concessions sales using the Teatro’s online system;
  • Processes ticket exchanges and gift certificate orders;
  • Distributes Will Call and complimentary tickets to donors, sponsors, and special guests;
  • Responsible for cash and credit card transactions and their reconciliations;
  • Settles seating disputes, resolves purchase issues, addresses other Guest concerns;
  • Answers questions about programs, the theater, and Esperanza;
  • Presents a calm demeanor that deters people from engaging in disruptive conduct while encouraging positive interaction with guests;
  • Provides assistance for Guests’ with special needs, including helping those with wheelchairs;
  • Escalates customer issues, complaints, compliments and needs to the appropriate department head or manager to appropriately resolve issues and questions;
  • Guides Guests to exits or provides other instructions or assistance in case of emergency or evacuation;
  • Other duties as assigned.

Knowledge, Skills, and Abilities

  • Understanding of Esperanza’s mission, goals, and objectives and ability to work independently with a high level of energy and contribute as part of a larger team;
  • Personal qualities of integrity, credibility, and a commitment to and passion for Esperanza’s mission;
  • Exemplary communication skills, exhibiting a high degree of comfort working with K-12 children and their families, and audiences of diverse backgrounds;
  • Persuasive, passionate, and articulate advocate of arts and culture;
  • Proven ability to consistently work well with others, demonstrating at all times respect for diverse constituencies and within the cultural and arts landscape of Hunting Park, the Philadelphia region, and beyond;
  • The ability to accurately handle cash and follow financial reporting procedures;
  • High degree of comfort and literacy with computer and mobile technology, including online ticketing and CRM systems;
  • Fluency in Spanish and English preferred;
  • Theater or performing arts venue experience a plus.

Minimum Education

High School Diploma or GED

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee will frequently stand; walk; sit; use hands to finger, handle, or feel objects, tools or equipment; reach with hands and arms; balance; talk or hear. The employee will occasionally climb stairs; stoop; kneel; crouch or crawl.
  • The employee must occasionally lift and/or move up to 30 pounds, push/pull, and lift tables, chairs, boxes, and temporary/mobile signage.
  • Operate standard office equipment; frequent keyboarding; frequent mobile and desktop computer work.
  • Specific vision abilities required by the job include frequent reading and close vision; distance vision; color vision; peripheral vision; depth perception; and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Noise level in the work environment is usually moderate, certain performances may create loud sounds during the event.
  • Work is primarily indoors, with occasional outdoor productions.
  • Must work non-traditional hours based on performance schedule needs.

Interested candidates should email a resume and brief cover letter to: jobs@esperanza.us. Please indicate Guest Services Associate on the subject line.

How to Apply

Interested candidates should email a resume and brief cover letter to: jobs@esperanza.us. Please indicate the job position you are interested in on the subject line.